Item syncronization in AIA Oracle Product Hub 2.4 errors with java.lang.NullPointerException (Doc ID 1115103.1)

Last updated on JANUARY 20, 2016

Applies to:

Oracle Product Master Data Management Integration Base Pack - Version 2.4 to 2.5 [Release 2.4 to 2.5]
Information in this document applies to any platform.


The customer is performing a bulk product load in eBusiness Suite PIM ( about 6000 products ) The synchronization to MDM is failing around the 500 item. The failure is on BPEL Process: QueryItemListPIMProvABCSImpl, and there were multiple errors which appeared up in audit trail for the bpel process is:

QueryItemListPIMProvABCSImpl audit trail shows the following error while invoking ItemService_GetItemInformation. The error message is:

<remoteFault xmlns="">
<part name="summary">
<summary>exception on JaxRpc invoke:
start fault message:
:end fault message</summary>


JaxRpc invoke: HTTP transport error: javax.xml.soap.SOAPException: Not a valid SOAP Content-Type: text/html; charset=iso-8859-1


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