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Unable To Create Item In Ebiz With Error Message:Template_id Or Template_name Specified Is Not Valid (Doc ID 1259388.1)

Last updated on MARCH 14, 2022

Applies to:

Oracle Product Master Data Management Integration Base Pack - Version 2.5 and later
Information in this document applies to any platform.

Symptoms

Customer installed Oracle Product Data Hub PIP 2.5 for Item synchronization from Oracle Product Data Hub(OPH) to Oracle E Business Suit(Ebiz). On testing the end to end flow by publishing Item from OPH, the Ebiz Provider ABCS ie. SyncItemListEbizProvABCSImpl it is failing to create an item in Ebiz while calling the Ebiz API through SyncItemListEbizAdapter with the following error:


<MSG_DATA>Entity Id: ITEM Message Text: The TEMPLATE_ID or TEMPLATE_NAME specified is not a valid template.</MSG_DATA>

Cause

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In this Document
Symptoms
Cause
Solution


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