My Oracle Support Banner

Oracle Configurator Setup within Siebel for Order Management (Doc ID 1265927.1)

Last updated on JANUARY 27, 2017

Applies to:

Siebel CRM Integration Pack for Oracle Order Management: Order to Cash - Version 2.5 to 2.5 [Release 2.5]
Information in this document applies to any platform.


What should be the service name when configuring Oracle Configurator in Siebel.

Siebel QF7103 install guide suggests this ( and so does the MR Guide for 8.0.0.x Doc ID 729563.1) :-
Configuring Oracle Configurator
Use the following instructions to apply the run changes for the configuration to the database.

3. Navigate to Site Map > Administation Order Management > Signals.
a. Query for the Signal "Customize".
b. Lock the signal record and click on Workspace.
c. Change the service name to SWI Configurator Load.

However, the Order to Cash implementation guide on page labeled 196, section “Changing the Runtime Configuration to Invoke Oracle Configurator from Siebel CRM” step 3.c. says:-

“Change the service name to Oracle Configurator Load”


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.