AIA 2.0: Incorrect Date Shown In Siebel Screen For Balance Details (Doc ID 1273376.1)

Last updated on MAY 05, 2016

Applies to:

Oracle Communications Integration Pack for Agent Assisted Billing Care - Version 2.0.1 to 2.0.1 [Release 2.0.0]
Information in this document applies to any platform.

Symptoms

The date shown on Siebel screen is incorrect as it shows the "End Date" as 1/1/1970 when the date shown in OBRM Customer Center is "null".

i. Siebel View : CMU Balance Details VBC
ii. AIA BPEL Process : QueryCustomerPartyListPortalProvABCSImpl
iii. Defect : Incorrect date range shown in Siebel Balance Details screen
iv. Assessment :
a. To retrieve the Balance Details from OBRM, AIA will trigger the “PCM_OP_BAL_GET_BALANCES” opcode.
b. The date range shown on Siebel screen is the date retrieved from OBRM in the response from the opcode stated above.

Issue has been verified as per the ODM Data collections.
pin fields
Value coming from BRM shows that the valid_to date is set to null
PIN_FLD_VALID_TO TSTAMP [0] (0) <null>

which are then transformed to
<PCM_OP_BAL_GET_BALANCES_OutputFlist>

...
<brm:VALID_TO>1970-01-01T07:30:00</brm:VALID_TO>

Cause

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