AIA 2.4: Customer Changes In Siebel Fail Sync To BRM
(Doc ID 1286984.1)
Last updated on JANUARY 22, 2020
Applies to:
Oracle Communications Integration Pack for Order to Billing - Version 2.4 to 2.4 [Release 2.4]Information in this document applies to any platform.
Symptoms
When attempting to Process change of customer information. Change is made in Siebel and fails to make it to BRM.
the following error occurs.
ERROR
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Process SyncAccountSiebelReqABCSImpl fails with the following error.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |