Error Email Notification Not Received (Doc ID 1360057.1)

Last updated on JANUARY 27, 2017

Applies to:

Oracle Application Integration Architecture Foundation Pack - Version 11.1.1.4.0 and later
Information in this document applies to any platform.

Symptoms

Configured email notification:
1) Left AIAConfigurationProperties.xml to Send email to AIAIntegrationAdmin with NOTIFY and HWF set to TRUE.
2) Not configured anything in the AIA Console under Error Notifications
3) Setup userprefs-ui so AIAIntegrationAdmin has a valid email - e.g. default.
4) Verified that emails can be sent OK outside of AIA error handling framework.

Forces an error and all the FMW activities occur but no email is sent to the expected email account.
Check EM against the Messaging Server, Message Status and no message appears there.

Error is seen in the SOA Server log files:

...
FINE: WebServiceExternalBindingComponent.post Invoking service post locally.
InvocationContext:
InvocationContextImpl{compositeName='default/AIAAsyncErrorHandlingBPELProcess
!1.0*soa_6355275d-e889-4b5b-9277-5f76e1b9b34d', reference='null',
wire=client:AIAAsyncErrorHandlingBPELProcess/client}
Error in init ...
java.lang.RuntimeException: java.lang.NoClassDefFoundError:
oracle/sdp/messaging/MessagingClientFactory
at oracle.apps.aia.core.eh.SendNotificationMessage.initializeProxy(SendNotificationMessage.java:151)
at oracle.apps.aia.core.eh.SendNotificationMessage.<clinit>(SendNotificationMessage.java:57)
at oracle.apps.aia.core.eh.AIAErrorHandlerImpl.sendEmailNotification(AIAErrorHandlerImpl.java:109)
at oracle.apps.aia.core.eh.AIAErrorHandlerImpl.sendNotification(AIAErrorHandlerImpl.java:94)
at oracle.apps.aia.core.eh.InvokeBusinessErrorHandler.process(InvokeBusinessErrorHandler.java:38)
at orabpel.aiaasyncerrorhandlingbpelprocess.ExecLetBxExe0.execute(ExecLetBxExe0.java:87)
at com.collaxa.cube.engine.ext.bpel.common.wmp.BPELxExecWMP.__executeStatements(BPELxExecWMP.java:42)
at com.collaxa.cube.engine.ext.bpel.common.wmp.BaseBPELActivityWMP.perform(BaseBPELActivityWMP.java:158)
at com.collaxa.cube.engine.CubeEngine._performActivity(CubeEngine.java:2463)
at com.collaxa.cube.engine.CubeEngine.performActivity(CubeEngine.java:2334)
at com.collaxa.cube.engine.CubeEngine.handleWorkItem(CubeEngine.java:1116)
at com.collaxa.cube.engine.dispatch.message.instance.PerformMessageHandler.handleLocal(PerformMessageHandler.java:73)
at com.collaxa.cube.engine.dispatch.DispatchHelper.handleLocalMessage(DispatchHelper.java:220)
at com.collaxa.cube.engine.dispatch.DispatchHelper.sendMemory(DispatchHelper.java:328)
...

Cause

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