Communications (Comms) Process Integration Pack (PIP) : Event Level Adjustment doesn't send proper Code to BRM (Doc ID 1424297.1)

Last updated on MAY 05, 2016

Applies to:

Oracle Communications Integration Pack for Order to Billing - Version 2.5 and later
Oracle Communications Integration Pack for Agent Assisted Billing Care - Version 11.1 and later
Information in this document applies to any platform.

Symptoms

Application Integration Architecture(AIA) Foundation Pack (FP) - 2.5 or 11.1.1.x
Comms PIP - 2.5 or 11.x

Current Behavior:
Event level adjustment from Siebel to AIA to Billing and Revenue Management (BRM) is not supporting actual event adjustment

i.e. For Event level Adjustment in Siebel, lets say for 12.5 $ is expected, only 2.5 $ is seen

Steps to reproduce:

1. Perform event level adjustment
a. Select bill and respective event for adjustment
b. Provide fixed amount adjustment say 10 $
c. Select tax treatment as “Include Tax” and submit

2. Check the adjusted amount from BRM Customer center

Expected result:
Adjusted amount should be 12.5 $ (10 fixed + 25% tax)

Actual Result Currently:
Adjusted amount recorded and displayed in BRM is 2.5 $ (only Tax 25% )

Expected Behavior:
BRM Should show the Adjustment properly when Include Tax is selected in Siebel

Cause

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