Asset Ownership Update Sync Issue To Siebel (Doc ID 1478166.1)

Last updated on OCTOBER 20, 2016

Applies to:

Siebel CRM Integration Pack for Oracle Order Management: Order to Cash - Version 3.1.1 and later
Information in this document applies to any platform.

Symptoms

On : 3.1.1 version, Installed Base / Asset Sync

When attempting to change the party on an existing asset item instance in eBusiness Suite,
the following can be seen against the CreateAssetSiebelProvABCSImpl composite.

ERROR
-----------------------
Insert operation on integration component 'SWI Asset Mgmt - Asset' failed because a matching record in business component 'SWI Asset Mgmt - Asset' with search specification '[Asset Number] = "148714"' was found.

Cause

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