CustomerCRMODRoutingService Stuck In State Of Running For CRM To EBS Sync
Last updated on MARCH 08, 2017
Applies to:Oracle Lead to Order Integration Pack for Oracle CRM On Demand and Oracle E-Business Suite - Version 3.1 and later
Information in this document applies to any platform.
On : 3.1 version, Customer Sync
An Account that will sync fine from EBS to CRM, but then when I make a change to it in CRM that kicks off a sync to EBS, the only thing that happens is an instance of CustomerCRMODRoutingService is kicked off and it just sits in a status of Running.
It doesn't launch any other processes to complete the update to EBS.
Expect the instance of CustomerCRMODRoutingService to end up completed.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms