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Service Area Errors Not Sent Back From Fieldwork PIP to CCB When Field Activity Is Not Created In MWM (Doc ID 1512974.1)

Last updated on SEPTEMBER 27, 2022

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.0 and later
Oracle Process Integration Pack for Oracle Utilities Field Work - Version 3.1 and later
Information in this document applies to any platform.

Symptoms

**Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

MWM - Oracle Utilities Mobile Workforce Management
PIP/PIP-FW - Oracle Process Integration Pack for Oracle Utilities Field Work
FA - Field Activity

When a Field Activity is sent from CCB to MWM with an invalid Service Area, MWM throws the respective error message but does not save the activity.

Additionally, CCB does not receive an error from the FWPIP stating that this issue occurred.

Changes

 

Cause

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