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Sales Order Submission in AIA Order To Cash Integration Fails with "HZ_ORGANIZATION_PROFILES Cannot Be Locked: Error from e-Business (Doc ID 1542724.1)

Last updated on JUNE 30, 2017

Applies to:

Siebel CRM Integration Pack for Oracle Order Management: Order to Cash - Version 3.1.1 and later
Information in this document applies to any platform.

Symptoms

Submitting multiple sales order synchronization from Siebel to e-Business using AIA Order to Cash integration , SyncCustomerPartyListEbizProvABCSImpl fails with the error"

This record in table HZ_ORGANIZATION_PROFILES cannot be locked as it has been updated by another user.
An error has occurred in this embedded business object: ORG.

Cause

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