Sync Products In Siebel From BRM Not Working (Doc ID 1605517.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Communications Integration Pack for Agent Assisted Billing Care - Version 11.2 and later
Information in this document applies to any platform.

Symptoms

On : 11.2 version, AIA Comm PI for Customer Mgmnt 

ACTUAL BEHAVIOR
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We are trying to sync products in Siebel from BRM, All the AIA Artifacts related to product synchronization are in completed state, but in siebel products are not seen, either in siebel nor AIA logs we cant find any.

EXPECTED BEHAVIOR
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Ensure the products are synced between BRM and Siebel

Cause

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