Bulk Orders Are Failing At SyncCustomerTask While Querying In Siebel(SWICustomerPartyQueryByExample)

(Doc ID 1666630.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Communications Order to Cash Integration Pack for Oracle Communications Order and Service Management - Version 11.3 to 11.3 [Release 11.3]
Information in this document applies to any platform.


Comms O2C - 11.3

In Performance Testing . all the orders fail at Sync Customer task in during Query Customer in Siebel CRM using the BPEL QueryCustomerPartyListSiebelProvABCSImplV2 with the error

AIA_ERR_AIAO2C2_1006 Account could not be queried

Step to Reproduced
1. Create 1000 Orders in Siebel
2. Initiate Bulkload for the Fulfillment Order flow (Performance Test scenario)
3. QueryCustomerPartyListSiebelProvABCSImplV2 is initiated and makes a call to Siebel and fails with the error

Business Impact
In Production, where many orders initiate, this issue will occur



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