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Application Integration Architecture (AIA): Siebel Trouble Tickets fail to create due to Invalid Date generated by Error Handling Class (Doc ID 1912470.1)

Last updated on JANUARY 27, 2017

Applies to:

Oracle Communications Order to Cash Integration Pack for Oracle Communications Billing and Revenue Management - Version 11.1 and later
Oracle Application Integration Architecture Foundation Pack - Version and later
Oracle Communications Order to Cash Integration Pack for Oracle Communications Order and Service Management - Version 11.1 and later
Information in this document applies to any platform.


AIA Foundation Pack + RUP2 Patch 17553612
AIA Communications Process Integration Pack (PIP) 11.3

Trouble ticket creation in Siebel Fails , the service CreateTroubleTicketSiebelCommsProvABCSImplProcess fails with the Error

Date time format string '2014-06-05 07:41:55.0Z' is invalid.(SBL-DAT-60180)

Steps to Reproduce
1. Make the flow that involves the SyncCustomerPartyListBRMCommsProvABCSImpl fails with Binding fault
2. AIAOrderFalloutJMSBridgeService gets initiated to create Trouble ticket in Siebel > invokes the CreateTroubleTicketSiebelCommsProvABCSImplProcess
3. This Service CreateTroubleTicketSiebelCommsProvABCSImplProcess fails with the error and Trouble ticket is not created


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