Last updated on MARCH 08, 2017
Applies to:Oracle Communications Order to Cash Integration Pack for Siebel CRM - Version 11.2 and later
Information in this document applies to any platform.
Customer want to extend a few elements under ListOfSWIOrderItem/SWIOrderItem element. However, it appears to be
that the template for extension is called at the wrong location in the code .
The file AIA_HOME/services/industry/Communications/Siebel/ProviderABCS/UpdateSalesOrde has, as follows:
The template call to PopulateOrderItem creates theListOfSWIOrderItem/SWIOrderItem element. At the same level is the call to the template SWIOrderItem_ext. This is causing the extended elements appearing outside of SWIOrder structure instead being part of it.
How to correct this in the base code ? is there any existing patch available for the customer to take it ?
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms