Publishing an Updated Item Catalog Category (ICC) in Product Information Management (PIM) Creates a New Class Entry In Siebel (Doc ID 2052938.1)

Last updated on JANUARY 27, 2017

Applies to:

Oracle Product Master Data Management Integration Base Pack - Version 11.2 and later
Information in this document applies to any platform.

Symptoms

Application Integration Architecture (AIA) Product Master Data Management (MDM) Process Integration Pack (PIP) 11.2 Version

Current Behavior:
Whenever the ICC is changed in PIM, the Product Class is created in Siebel (For Example rename the Class "XYZ" with "XYZ-1", this creates a new entry in Siebel)

Steps to Reproduce:
1. Create a ICC in PIM -- hierarchy that is created is as follows
Level-1 class(root) will have no Tx attributes

    Level-2 class(child) will have 2 Tx attribute and

         Level-3 will have 2(inherited from Level-2)+1(local for this class).
2. Sync to Siebel -- Structure in Place with all Product Class being shown -- No Problem in this
3. In PIM, Change the Level - 3 Product Class (Say from "Root Product Class 3" to "Root Product Class 3-Inactivated")
   Then re-sync the ICC from PIM to Siebel
4. Siebel has a new entry created for Product Class and can see both "Root Product Class 3" and "Root Product Class 3-Inactivated"

Expected Behavior
Existing Product Class has to be modified instead of Adding a new Product Class in Siebel

Cause

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