Customer Master Data Management (MDM) Process Integration Pack (PIP): AddressName is not coming back from Siebel Universal Customer Master (UCM) in response to Siebel CRM
Last updated on JANUARY 27, 2017
Applies to:Oracle Customer Master Data Management Integration Base Pack - Version 11.1 and later
Information in this document applies to any platform.
Customer MDM PIP - Siebel CRM Spoke 11.x
After Syncing a Customer from Siebel CRM to UCM, the Addresss Name in Siebel is getting updated with a incorrect value
After Syncing a Customer from Siebel CRM to UCM, Address Name field should be consistent in both applications.
There is no mapping for this field in AIA layer. However, while sending response back to Siebel, this value is getting that from the XREF, based on the Account ID, this is incorrect.
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