Communications Order to Cash (O2C) Process Integration Pack (PIP): Account Creation Date Is Later than the Purchase Date For B2B Orders (Doc ID 2124745.1)

Last updated on JANUARY 27, 2017

Applies to:

Oracle Communications Order to Cash Integration Pack for Siebel CRM - Version 11.4 and later
Information in this document applies to any platform.

Symptoms

Application Integration Architecture (AIA) Foundation Pack (FP) - 11.1.1.7

O2C PIP 11.4

Current Behavior:
In B2B Scenario, Account Creation Date Time and Purchase Date and Time comes from Order and Service Management (OSM) System to AIA.
And these values should be sent to Billing and Revenue Management (BRM) System

BUT currently the AIA system current date and Time are being sent to BRM System for the Account Creation Date. This would be later than the Purchase Date that is sent from OSM

Expected Behavior:
AIA should send the Creation Date and Time for both Account and Purchase date from the value that is received from OSM

Business Impact:
Account Creation date will be ahead of the Purchase Date which is not true as per the business Functionality

 

Cause

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