Communications Order to Cash (O2C) Process Integration Pack (PIP): Update Customer Flow from Siebel Creates a New Balance Group in Billing and Revenue Management (BRM)
(Doc ID 2139149.1)
Last updated on AUGUST 11, 2022
Applies to:
Oracle Communications Order to Cash Integration Pack for Oracle Communications Billing and Revenue Management - Version 11.4 and laterInformation in this document applies to any platform.
Symptoms
Application Integration Architecture (AIA) Foundation Pack 11.1.1.7
O2C PIP 11.4 + Patch 21520655
Current Behavior:
When Account level balance group is being used in Implementation, expectation is there will be One balance group per account.
In Account update scenario, there is a new balance group at BRM is generated every time
Expected Behavior:
The existing Balance Group should be updated in BRM instead of creating a new Balance Group every time.
Additional Information:
In 11.3 Version of Communications (Comms) O2C PIP, the existing Balance Group was getting updated
In 11.4, New Balance group is getting created instead of existing balance group update.
Changes
Upgrade from 11.3 to 11.4 Version of Comms O2C PIP
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Changes |
Cause |
Solution |
References |