Communications Order to Cash (O2C) Process Integration Pack (PIP): Update Customer Flow from Siebel Creates a New Balance Group in Billing and Revenue Management (BRM)
Last updated on JANUARY 27, 2017
Applies to:Oracle Communications Order to Cash Integration Pack for Oracle Communications Billing and Revenue Management - Version 11.4 and later
Information in this document applies to any platform.
Application Integration Architecture (AIA) Foundation Pack 22.214.171.124
O2C PIP 11.4 + Patch 21520655
When Account level balance group is being used in Implementation, expectation is there will be One balance group per account.
In Account update scenario, there is a new balance group at BRM is generated every time
The existing Balance Group should be updated in BRM instead of creating a new Balance Group every time.
In 11.3 Version of Communications (Comms) O2C PIP, the existing Balance Group was getting updated
In 11.4, New Balance group is getting created instead of existing balance group update.
Upgrade from 11.3 to 11.4 Version of Comms O2C PIP
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