Agent Assisted Billing Care (AABC) Process Integration Pack (PIP): Entered Collections scenario Is Getting Stuck indefinitely
(Doc ID 2158044.1)
Last updated on JANUARY 27, 2017
Applies to:Oracle Communications Integration Pack for Agent Assisted Billing Care - Version 11.4 and later
Information in this document applies to any platform.
Application Integration Architecture (AIA) Foundation Pack (FP) 184.108.40.206
Communications (Comms) AABC PIP 11.x (Where x is >=3)
Oracle Data Integrator (ODI) 220.127.116.11
ODI process for Entered collections is getting stuck at "Transfer Actions From BRM To CRM" task indefinitely.
ODI process for Entered collections has to complete without getting stuck indefinitely.
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