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Incorrect OffSet Value Calculated For ServiceUsageStartDate (Doc ID 2401571.1)

Last updated on JUNE 18, 2018

Applies to:

Oracle Communications Order to Cash Integration Pack for Oracle Communications Order and Service Management - Version 12.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On AIA for Comms 12.2 ;

Issue is that, aiacommsdate:getDateOffsetCurrentDate function returns incorrect offset value for ServiceUsageStartDate intermittently upon execution of SetBRMDates.xsl under ProcessFulfillmentOrderBillingBRMCommsAddSubProcess composite. Due to this, USAGE_START_OFFSET is being sent less than CYCLE_START_OFFSET while calling PCM_OP_CUST_MODIFY_CUSTOMER opcode and it is failing in BRM (Billing and Revenue Management).

Cause

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