Can't Validate MWM v2.3 ERTs With CC&B Through FWPIP

(Doc ID 2402993.1)

Last updated on MAY 24, 2018

Applies to:

Oracle Process Integration Pack for Oracle Utilities Field Work - Version 12.2.0.0.0 and later
Oracle Utilities Mobile Workforce Management - Version 2.3.0.0.0 and later
Information in this document applies to any platform.

Goal

MWM v2.3 added equipment called ERTs. However, you cannot validate the badge numbers to CCB. This is because the device type comes out of MWM as "M2ER" which translates to an invalid device type going to CCB. The request to the FWPIP will fail, rejected by CCB with an error message stating "invalid device type". The device type, going to CCB for meter/item validation, only allows a "M" or an "I".

This results in restricted functionality and greater chance of failed transactions from MWM to CCB.
 

Solution

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