My Oracle Support Banner

Product Data Is Not Synchronized From E-Business Suite To Siebel CRM On-Demand (Doc ID 549035.1)

Last updated on JUNE 03, 2021

Applies to:

Oracle Lead to Order Integration Pack for Oracle CRM On Demand and Oracle E-Business Suite - Version 1.1 to 3.1 [Release 1 to 3.1]
Information in this document applies to any platform.


Product data is not synchronized from E-Business Suite to Siebel CRM On-Demand. Other entities
synchronization is working fine.
Noticed that the BPEL processes are active and their subscription to the Business Events in EBS
looks fine. However, no BPEL instances are kicked off (BatchLoadItemEbizEventConsumer).  Steps to create product in EBS are:

- login as INV super user.
- Choose Items
- Choose Master Items
- Choose Org Master
- Enter Item Name and Description
- Choose Tools-> Copy from template
- user Order Manager and set Customer Ordered and Customer Ordered Enabled.





To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.