AIA 2.2 - O2C - Business Event Is Not Being Raised When Order Is Updated. (Doc ID 780696.1)

Last updated on JANUARY 20, 2016

Applies to:

Siebel CRM Integration Pack for Oracle Order Management: Order to Cash - Version 2.2 to 2.2 [Release 2]
Information in this document applies to any platform.
Siebel CRM Integration Pack for Oracle Order Management - Version: 2.2 to 2.2


Symptoms

On AIA 2.2 O2C (Siebel CRM Integration Pack for Oracle Order Management )

An Order is created in Siebel, order is interfaced to eBusiness Suite.
Pick release and ship confirmation is executed. Lines status change to awaiting shipping, and to shipped

Business event that is suppose to be triggered

oracle.apps.ont.genesis.outbound.update is not firing.

No status update for line-status changes or order-header is sent back to Siebel.

Cause

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