Business Event oracle.apps.ont.genesis.outbound.update firing for NON-AIA orders (Doc ID 788368.1)

Last updated on JANUARY 20, 2016

Applies to:

Siebel CRM Integration Pack for Oracle Order Management: Order to Cash - Version 2.2 to 2.3 [Release 2 to 2.3]
Information in this document applies to any platform.
Siebel CRM Integration Pack for Oracle Order Management - Version: 2.2 to 2.3


Symptoms

Business Event: oracle.apps.ont.genesis.outbound.update is fired for non-siebel orders in
eBusiness Suite. Siebel orders source_order type is 28. Business event is firing even when hold
is applied for other order sources different to 28.

### Steps to Reproduce ###
1. Create Sales Order from Order Management form with line details, consider one line. Order
Source Type is Online
2. Book it.
3. Apply Hold at Header level
4. Query from backend and check business event is fired or not.

The Hold that triggers for non-siebel orders is a generic hold (in other words not activityspecific). The hold is defined with: workflow item and workflow activity equals to NULL

Cause

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