AIA Cluster:Javax.Xml.Soap.Soapexception: Message Send Failed: Connection Reset (Doc ID 881016.1)

Last updated on JUNE 30, 2017

Applies to:

Siebel CRM Integration Pack for Oracle Order Management: Order to Cash - Version 2.2 to 2.5 [Release 2 to 2.5]
Information in this document applies to any platform.

Symptoms

Large orders from Siebel to Oracle errors with
"exception on JaxRpc invoke: HTTP transport error: javax.xml.soap.SOAPException:
java.security.PrivilegedActionException: javax.xml.soap.SOAPException: Message send failed: Connection reset"

However it's creating duplicate orders in Oracle Order management. Also the xref_data in AIA schema is not being updated causing data corruption.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms