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Troubleshooting the Application Management Pack for Siebel in Grid Control 10g / 11g (Doc ID 1074241.1)

Last updated on FEBRUARY 03, 2020

Applies to:

Enterprise Manager for Siebel - Version 10.2.0.4 to 11.1.0.1 [Release 10.2 to 11.1]
Information in this document applies to any platform.

Purpose

This article will help you troubleshoot many of the issues that may arise when you install/configure/monitor the Application Management Pack for Siebel (Siebel Pack) with Enterprise Manager Grid Control 10g / 11g.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Prerequisites:
 Mandatory Patches:
 One-time step: 
 Gather Siebel Data
 Symptom: 'Add Siebel Enterprise' / Discovery does not yield any results
 Discovered Siebel Servers do/does not correctly reflect the Siebel Servers actual UP status
 DBSTORE does not correctly reflect the correct UP status
 ODBCSQL consuming 100% CPU
 SIEBEL DIAGNOSTICS SERVER PERFORMANCE REPORT
 SIEBEL DIAGNOSTICS USER PERFORMANCE REPORT
 "Shut Down" and "Start Up" of the SIEBEL SERVER does nothing
 "Shut Down" and "Start Up" of the SIEBEL COMPONENT does nothing
 AGENT/sysman/log/siebelremotelogging.trc file does not generating
 Recording Siebel Transaction
 Clicking on any Siebel Server Link in the Grid Control console fails with Internal Error.
 Siebel Workflow
  
 To mimic the Siebel Pack connection:
References

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