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Problem - RUEI not recieving/processing any data (Doc ID 1098954.1)

Last updated on JANUARY 29, 2020

Applies to:

APM - Application Performance Management - Version 6.0.0 to 13.2.3.0.0 [Release 6.0 to 13.2]
Information in this document applies to any platform.
2012 / Jan - Checked for currency
Checked for relevance on 27-Jun-2013


Symptoms

When, after having made sure that RUEI is receiving data on the network interfaces, no data is seen for each of the defined applications.

To verify the scenario discussed in this note take the following actions:

as $RUEI_USER (defined in /etc/ruei.conf) do:
$ asmon
Stroke the 'h' key

Compare the number of 'Requests:' with 'rejected:'

When these numbers match, or are increased with the same amount over time, this note applies.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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