EM: Setting My Oracle Support Credentials in Enterprise Manager 11.1.0.1 Grid Control or 12c Cloud Control Fails (Doc ID 1119897.1)

Last updated on JULY 25, 2016

Applies to:

Enterprise Manager Base Platform - Version 11.1.0.1 to 12.1.0.1.0 [Release 11.1 to 12.1]
Enterprise Manager for My Oracle Support - Version 10.2.0.5 to 11.1.0.1 [Release 10.2 to 11.1]
Information in this document applies to any platform.
**Checked for Relevance July-15-2016**

Symptoms

Navigating to the 'My Oracle Support' tab in 11g Grid Console, entering the username / password and clicking on the 'Apply' button returns the error:

Networking error: Unable to connect to My Oracle Support

Cause

Sign In with your My Oracle Support account

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