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Database Console Not Starting Due To Old Processes Still Running (Doc ID 1211223.1)

Last updated on FEBRUARY 03, 2020

Applies to:

Enterprise Manager Base Platform - Version 10.2.0.4 to 10.2.0.5 [Release 10.2]
Microsoft Windows (32-bit)
Microsoft Windows x64 (64-bit)

Symptoms

Database Console Fails to Start. Checking the log in <ORACLE_HOME>\<hostname>_<sid>\sysman\log\emdb.nohup, one can see the error:

process::Launching process : c:\oracle\product\10.2.0\db_1\jdk/bin/java -server -Xmx256M -XX:MaxPermSize=96m -XX:MinHeapFreeRatio=20 -XX:MaxHeapFreeRatio=40 -DORACLE_HOME=c:\oracle\product\10.2.0\db_1 -Doracle.home=c:\oracle\product\10.2.0\db_1/oc4j -Doracle.oc4j.localhome=c:\oracle\product\10.2.0\db_1\<hostname>_<sid>/sysman -DEMSTATE=c:\oracle\product\10.2.0\db_1\<hostname>_<sid> -Doracle.j2ee.dont.use.memory.archive=true -Djava.protocol.handler.pkgs=HTTPClient -Doracle.security.jazn.config=c:\oracle\product\10.2.0\db_1/oc4j/j2ee/OC4J_DBConsole_<hostname>_<sid>/config/jazn.xml -Djava.security.policy=c:\oracle\product\10.2.0\db_1/oc4j/j2ee/OC4J_DBConsole_<hostname>_<DB_NAME>/config/java2.policy -Djava.security.properties=c:\oracle\product\10.2.0\db_1/oc4j/j2ee/home/config/jazn.security.props -DEMDROOT=c:\oracle\product\10.2.0\db_1\<hostname>_<SID> -Dsysman.md5password=true -Drepapi.oracle.home=c:\oracle\product\10.2.0\db_1 -Ddisable.checkForUpdate=true -Djava.awt.headless=true -jar c:\oracle\product\10.2.0\db_1/oc4j/j2ee/home/oc4j.jar -config c:\oracle\product\10.2.0\db_1/oc4j/j2ee/OC4J_DBConsole_<hostname>_<sid>/config/server.xml
launchprocess::Launched process successfuly. Process Id is : 6784
----- Tue Sep 14 14:54:04 2010::Console Launched with PID 6784 at time Tue Sep 14 14:54:04 2010 -----
----- Tue Sep 14 14:55:36 2010::Agent Launched with PID 1276 at time Tue Sep 14 14:55:36 2010 -----
(pid=7800): starting emagent version 10.1.0.6.0
being used by another process.

Changes

The EM Database Console has crashed or been stopped, leaving the processes without a known status for them.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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