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Exadata: Lost Connection To Cellnode From Grid Control After Database Patching (Doc ID 1246654.1)

Last updated on JANUARY 22, 2020

Applies to:

Oracle Exadata Storage Server Software - Version 11.1.3.3.0 to 11.1.3.3.0 [Release 11.1]
Enterprise Manager Base Platform - Version 11.1.0.1 to 11.2.0.2 [Release 11.1 to 11.2]
Information in this document applies to any platform.

Symptoms


Application of <Patch 10114705> (Database Bundle Patch 6 for Exadata) and <Patch 10110978> (Grid Infrastructure Bundle Patch 4 for Exadata) has caused EM monitoring of certain cells to stop.

Trying to add the cells again results in this error:

Warning

Failed to contact the target to be added. Following errors were received while testing the connection to the target. Update the properties accordingly, try Test Connection for testing the properties before saving.
TestVersion - syntax error at line 1, column 0, byte 0 at /u01/app/oracle/gridcontrol/agent10g/perl/lib/site_perl/5.8.3/i686-linux-thread-multi/XML/Parser.pm line 187

Changes

These database patches have been added just before monitorig stopped:

<Patch 10114705> - Database Bundle Patch 6 for Exadata
<Patch 10110978> - Grid Infrastructure Bundle Patch 4 for Exadata

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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