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Error=-28003 while running emctl config oms -change_view_user_pwd (Doc ID 1260544.1)

Last updated on JANUARY 06, 2020

Applies to:

Enterprise Manager Base Platform - Version 10.2.0.4 to 11.1.0.1 [Release 10.2 to 11.1]
Information in this document applies to any platform.

Symptoms

On Grid Control 10.2.0.4, 10.2.0.5.X and 11.1.0.1.X, running on a Repository database 11.1.0.6 or above, changing the MGMT_VIEW user password using the emctl command may fail as follows:

 

<OMS_HOME>/bin
./emctl config oms -change_view_user_pwd -sysman_pwd oracle01 -user_pwd pwd
Oracle Enterprise Manager 10g Release 5 Grid Control
Copyright (c) 1996, 2009 Oracle Corporation. &nbsp;All rights reserved.
ORA-20217: Failed to modify: &nbsp;Error=-28003
ORA-06512: at &quot;SYSMAN.MGMT_VIEW_PRIV&quot;, line 146
ORA-06512: at line 1

Error occurred. Check the logs.


On Grid Control 11.1.0.1, the error is the same except for the line number which differs:

<OMS_HOME>/bin>./emctl config oms -change_view_user_pwd -sysman_pwd oracle01 -user_pwd pwd
Oracle Enterprise Manager 11g Release 1 Grid Control
Copyright (c) 1996, 2010 Oracle Corporation. All rights reserved.
ORA-20217: Failed to modify: Error=-28003
ORA-06512: at &quot;SYSMAN.MGMT_VIEW_PRIV&quot;, line 153
ORA-06512: at line 1

Error occurred. Check the logs.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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