Application Performance Management (APM) - An internal system error has occurred at login

(Doc ID 1267966.1)

Last updated on JANUARY 25, 2016

Applies to:

APM - Application Performance Management - Version 11.1.0.0 and later
Information in this document applies to any platform.
***Checked for relevance on 5-Jul-2013***

Symptoms

At login to RUEI the GUI returns:

An internal system error has occurred. Please contact the Administrator with the error details.


When system e-mail alerts are configured, the following e-mail is sent:

The following component(s) failed:
-> log file processing
-> data processing
-> event log

Cause

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