Getting False Alerts For Cluster Database Services Status Mmetric In Grid Control 11g (Doc ID 1274326.1)

Last updated on MAY 21, 2013

Applies to:

Enterprise Manager for Oracle Database - Version 11.1.0.1 to 11.1.0.1 [Release 11.1]
Information in this document applies to any platform.

Symptoms

 

On cluster database home page, following alert is displayed in grid control:
"The Service OEM is down"

 

Changes

Following query is NOT showing the service as running:

SELECT DISTINCT name FROM gv$active_services ORDER BY name;

However, the following one IS showing the service as defined:

SELECT DISTINCT name FROM all_services ORDER BY name;

Cause

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