11.2 RAC DBconsole Creation Fails With Error: "Invalid username/password or database/scan listener not up"

(Doc ID 1276751.1)

Last updated on JUNE 25, 2015

Applies to:

Enterprise Manager for Oracle Database - Version 11.2.0.0 to 11.2.0.3 [Release 11.2]
Information in this document applies to any platform.
Checked for relevance on 10-Feb-2013

Symptoms

Creating RAC DBConsole failing with following error:
emca -config dbcontrol db -repos create -cluster
=============
STARTED EMCA at Dec 23, 2010 5:08:26 PM
EM Configuration Assistant, Version 11.2.0.0.2 Production
Copyright (c) 2003, 2005, Oracle.  All rights reserved.
Enter the following information:
Database unique name: orcl
Service name: orcl
Listener port number: 1561
Listener ORACLE_HOME [ /u01/grid/11.2.0 ]: /u01/oracle/product/db/11.2.0
Password for SYS user:
Password for DBSNMP user:
Password for SYSMAN user:
Cluster name: crs
Email address for notifications (optional):
Outgoing Mail (SMTP) server for notifications (optional):
ASM ORACLE_HOME [ /u01/grid/11.2.0 ]:
ASM port [ 1561 ]: 1521
ASM username [ ASMSNMP ]:
ASM user password:
Invalid username/password or database/scan listener not up or database service is not registered with scan listener.
ASM user password: 
===============
Following are the errors logged in emca log:
============
Dec 23, 2010 5:10:36 PM oracle.sysman.emcp.util.GeneralUtil initSQLEngineRemotely
CONFIG: SQLEngine connecting with Service Name: +ASM, oracleHome: /u01/grid/11.2.0, and user: ASMSNMP host: racnode1 port: 1561
Dec 23, 2010 5:10:37 PM oracle.sysman.emcp.util.GeneralUtil initSQLEngineRemotely
CONFIG: ORA-12514: TNS:listener does not currently know of service requested in connect descriptor
oracle.sysman.assistants.util.sqlEngine.SQLFatalErrorException: ORA-12514: TNS:listener does not currently know of service requested in connect descriptor
at oracle.sysman.assistants.util.sqlEngine.SQLEngine.executeImpl(SQLEngine.java:1655)
...
Dec 23, 2010 5:10:43 PM oracle.sysman.emcp.util.GeneralUtil initSQLEngineRemotely
CONFIG: SQLEngine connecting with Service Name: +ASM, oracleHome: /u01/grid/11.2.0, and user: SYS host: racnode2 port: 1561
Dec 23, 2010 5:10:43 PM oracle.sysman.emcp.util.GeneralUtil initSQLEngineRemotely
CONFIG: ORA-12514: TNS:listener does not currently know of service requested in connect descriptor
===========

Cause

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