Accessing the Grid Console 11g URL fails with " Authentication failed. Verify username/password that you have provided" (Doc ID 1294858.1)

Last updated on MARCH 28, 2015

Applies to:

Enterprise Manager Base Platform - Version 11.1.0.1 to 11.1.0.1 [Release 11.1]
Information in this document applies to any platform.
Checked for relevance on 28-Sep-2013

Symptoms

<p >*Symptoms
<span >Briefly describe the symptoms of the problem. Remember to delete any customer specific information

Log in to the Grid Console 11g URL fails with " Authentication failed. Verify username/password that you have provided".

The directory $INSTANCE_HOME/user_projects/domains/GCDomain/servers/EMGC_OMS1/adr/diag/ofm/GCDomain/EMGC_OMS1/incident/incdir_240 contains:

Caused by:Oracle.mds.config.MDSConfigurationException MDS-01330: unable to load MDS configuration document
MDS-01329: unable to load element "persistence-config"
MDS-01370: MetadataStore configuration for metadata-store-usage "writeable" is invalid.
MDS-00922: The ConnectionManager oracle.mds.internal.persistence.db.JNDIConnectionManagerImpl" cannot be instantiated. weblogic.common.resourcepool.ResourceDeadException: 0:weblogic.common.ResourceException: Could not create pool connection. The DBMS driver exception was: ORA-28000: the account is locked Cannot obtain connection: driverURL = jdbc:weblogic:pool:mds-sysman_mds, props = {EmulateTwoPhaseCommit=false, connectionPoolID=mds-sysman_mds, jdbcTxDataSource=true, LoggingLastResource=false, dataSourceName=mds-sysman_mds}

In the Agent $ORACLE_HOME/sysman/log/emagent.trc the following messages could be seen:

(incident=240):~MDSConfigurationException encountered in parseADFConfiguration
MDS-01330: unable to load MDS configuration document~
MDS-01329: unable to load element &quot;persistence-config&quot;~
MDS-01370: MetadataStore configuration for metadata-store-usage &quot;writeable&quot; is invalid.~
MDS-00922: The ConnectionManager &quot;oracle.mds.internal.persistence.db.JNDIConnectionManagerImpl&quot; cannot be instantiated.~weblogic.common.resourcepool.ResourceDeadException: 0:weblogic.common.ResourceException: Could not create pool connection.
The DBMS driver exception was: ORA-28000: the account is locked~Cannot obtain connection: driverURL = jdbc:weblogic:pool:mds-sysman_mds, props = {EmulateTwoPhaseCommit=false, connectionPoolID=mds-sysman_mds, jdbcTxDataSource=true, LoggingLastResource=false, dataSourceName=mds-sysman_mds}

Cause

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