Jam Error:Poolmonitor Polljvms(): "Could not get dbname from dburl" (Doc ID 1315452.1)

Last updated on MARCH 08, 2017

Applies to:

Enterprise Manager Grid Control - Version: 11.1.0.1 and later   [Release: 11.1 and later ]
Information in this document applies to any platform.

Symptoms


When using Java Diagnostics (JVMD) the Database wait link is not active.

Configuring the jam agent and JVMD for level 6 diagnostics the following error is shown in the log files.

columnData[6][9][15] =
columnData[6][9][16] =
columnData[6][9][17] =
columnData[6][9][18] =
Counter :No db agent running on IP=<db ip address>.Returning null
Counter :Either there is no DB agent running on machine=<db ip address> or there
is no registered databases with db host=<db ip address>and whose sid/service
matches the values <sid or service name>
JAM ERROR:PoolMonitor pollJVMs(): could not get dbname from dburl
[jdbc:oracle:thin:@(DESCRIPTION=(ADDRESS_LIST=(ADDRESS=(PROTOCOL=TCP)(HOST=<dbhostname>)(PORT=1570)))(CONNECT_DATA=(SERVER=DEDICATED)(SERVICE_NA
ME=<db service name>)))] Counter :Either there is no DB agent running
on machine=<db ip address> or there is no registered databases with db
host=<db ip address> and whose sid/service matches the values <sid or servicename>

The database does exist at the indicated ip address and uses the provided sid or service name as displayed in the error.

Cause

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