When Installing Grid Control 11g Agent Configuration Assistant Fails During Securing Phase With Unable to Initialize SSL Connection And ERROR pingManager nmepm_pingReposURL

(Doc ID 1357782.1)

Last updated on DECEMBER 02, 2015

Applies to:

Enterprise Manager Base Platform - Version 11.1.0.1 to 11.1.0.1 [Release 11.1]
Information in this document applies to any platform.
Checked for relevance on 01-Jul-2014

Symptoms

When installing Grid Control 11, the installation fails at Agent Configuration phase.

The following errors are found in the Agent Configuration Assistant log file :

11-03-2011 09:27:43] USERINFO ::Agent successfully stopped... Done.
[11-03-2011 09:27:43] USERINFO ::Securing agent... Started.
2011-03-11 09:27:43,747 [main] INFO agent.SecureAgentCmd secureAgent.226 - Requesting an HTTPS Upload URL from the OMS
2011-03-11 09:27:43,770 [main] INFO agent.SecureAgentCmd openPage.829 - Opening: https://testhostname.testdomain.com:4900/em/genwallet
2011-03-11 09:27:57,011 [main] INFO agent.SecureAgentCmd openPage.855 - Response Status Code: 200
2011-03-11 09:27:57,012 [main] INFO agent.SecureAgentCmd openPage.863 - RESPONSE_STATUS header: null
2011-03-11 09:27:57,012 [main] INFO agent.SecureAgentCmd openPage.864 - Response body: <head><title>OMS is unavailable</title></head><body><br><br><div align=center><b><font size=5>Backend WLS or EM application seems to be down</font></b></div></body>
2011-03-11 09:27:57,013 [main] INFO agent.SecureAgentCmd getOMSSecurePort.809 - Non-numeric response obtained: <head><title>OMS is unavailable</title></head><body><br><br><div align=center><b><font size=5>Backend WLS or EM application seems to be down</font></b></div></body>
2011-03-11 09:27:57,013 [main] INFO agent.SecureAgentCmd getOMSSecurePort.811 - OMS Secure Port: -1
2011-03-11 09:27:57,013 [main] ERROR agent.SecureAgentCmd secureAgent.231 - The OMS is not set up for Enterprise Manager Security.
2011-03-11 09:27:57,014 [main] ERROR agent.SecureAgentCmd main.210 - Failed to secure the Agent:
java.lang.Exception: The OMS is not set up for Enterprise Manager Security.
at oracle.sysman.emctl.secure.agent.SecureAgentCmd.secureAgent(SecureAgentCmd.java:232)
at oracle.sysman.emctl.secure.agent.SecureAgentCmd.main(SecureAgentCmd.java:203)
Oracle Enterprise Manager 11g Release 1 Grid Control 11.1.0.1.0
Copyright (c) 1996, 2010 Oracle Corporation. All rights reserved.
Starting agent ....... started.
Agent Version : 11.1.0.1.0
OMS Version : 11.1.0.1.0
Protocol Version : 11.1.0.0.0
Agent Home : /u01/app/oracle/Middleware/agent11g
Agent binaries : /u01/app/oracle/Middleware/agent11g
Agent Process ID : 7398
Parent Process ID : 7380
Agent URL : http://testhostname.testdomain.com:3872/emd/main/
Repository URL : https://testhostname.testdomain.com:4900/em/upload/
Started at : 2011-03-11 09:27:57
Started by user : oracle
Last Reload : 2011-03-11 09:27:57
Last successful upload : (none)
Last attempted upload : (none)
Total Megabytes of XML files uploaded so far : 0.00
Number of XML files pending upload : 112
Size of XML files pending upload(MB) : 64.61
Available disk space on upload filesystem : 92.17%
Last attempted heartbeat to OMS : 2011-03-11 09:28:02
Last successful heartbeat to OMS : unknown
[11-03-2011 09:28:02] USERINFO ::Agent successfully restarted... Done.
[11-03-2011 09:28:02] USERINFO ::Securing agent... Failed.


=> from the secure.log file :

2011-03-11 11:32:35,674 Thread-1131952448 WARN http: nmehl_readAgentKey: File access failure
2011-03-11 11:32:35,674 Thread-1131952448 ERROR ssl: Open wallet failed, ret = 28759
2011-03-11 11:32:35,674 Thread-1131952448 ERROR ssl: nmehlenv_openWallet failed
2011-03-11 11:32:35,674 Thread-1131952448 ERROR ssl: Error initializing SSL
2011-03-11 11:32:35,674 Thread-1131952448 ERROR http: 33: Unable to initialize ssl connection with server, aborting connection attempt: ret -1
2011-03-11 11:32:35,674 Thread-1131952448 ERROR pingManager: nmepm_pingReposURL: Cannot connect to https://testhostname.testdomain.com:4900/em/upload/: retStatus=-1



Cause

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