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EM 12c, EM 13c Cloud Control: Steps to Configure Incident Rules to Send Notifications or Manage Events, Incidents, or Problems (Doc ID 1368036.1)

Last updated on DECEMBER 06, 2020

Applies to:

Enterprise Manager Base Platform - Version and later
Information in this document applies to any platform.


The concept and function of Notification Rules in the pre-12c Enterprise Manager (EM) has been replaced with a two-tier system consisting of Incident Rules and Incident Rule Sets in EM Cloud Control:

1. Incident Rules: Operate at the lowest level granularity (on discrete events / incidents / problems) and performs the same role as notification rules from earlier releases.
2. Incident Rule Set:  An incident rule set is a set of one or more rules that apply to a common set of objects such as targets (hosts, databases, groups), jobs, or Web applications.  The set of objects to which the rule set applies do not have to be of the same type. A rule set allows you to logically combine different rules relating to the common set of objects (such as jobs, targets, applications) into a single manageable unit.

See the following link for a My Oracle Support Community discussion on setting up notifications in Enterprise Manager:



This document is applicable to Enterprise Manager users who would like to configure their Enterprise Manager Cloud Control, so that they can receive notifications for Events (Metric Alerts, Policy Violations... ), Incidents, or Problems that are raised in the Console.


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In this Document
 Incident Management Rule Sets and Incident Rules
 Create Custom Incident Rule Set
 Rule Simulation
 OTN Help Video's

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