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Problem - Log file Processing and Data processing in error state but no event log entry (Doc ID 1370441.1)

Last updated on JANUARY 30, 2020

Applies to:

APM - Application Performance Management - Version and later
Information in this document applies to any platform.
***Checked for relevance on 5-Jul-2013***


Using RUEI 11.1 the processing stopped. No more data is published in Browse Data or in KPI's. In System > Status Log file processing and Data processing are in error status. The event log however does not show any errors.

When doing as $RUEI_USER

$ project -stop wg
$ project -start wg

as described in <Document 1090283.1> the processing was not recovered
Also the LOGR program was not terminated at project -stop

'ps fauwx |grep logr' shows the child logr started at an earlier time then the project -stop / -start.

501 17505 0.0 0.0 64876 7128 ? Ss Oct05 0:02 logr run
501 17509 3.0 0.6 999584 460380 ? Sl Oct05 593:38 \_ logr run

If the above does not apply please check on
<Document 1060782.1> Problem - Processing stops without errors in the event log




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