My Oracle Support Banner

EM 12c: Setting My Oracle Support Credentials in Enterprise Manger 12c Cloud Control Gives Error: Unable to complete network operation against My Oracle Support. Please check network connectivity to Oracle Support Site (Doc ID 1376896.1)

Last updated on SEPTEMBER 14, 2023

Applies to:

Enterprise Manager for My Oracle Support - Version 12.1.0.1.0 and later
Information in this document applies to any platform.

Symptoms

Setting My Oracle Support credentials in Enterprise Manager (EM) Cloud Control 12c (Setup > Security > Preferred Credentials > Set MOS Credentials) fails with:

Unable to complete network operation against My Oracle Support. Please check network connectivity to Oracle Support Site.





In the Cloud Control Console, Proxy Settings page, the test connection to My Oracle Support completes successfully.

 



 

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.