EM 12c: Setting My Oracle Support Credentials in Enterprise Manger 12c Cloud Control Gives Error: Unable to complete network operation against My Oracle Support. Please check network connectivity to Oracle Support Site (Doc ID 1376896.1)

Last updated on AUGUST 14, 2017

Applies to:

Enterprise Manager for My Oracle Support - Version 12.1.0.1.0 to 12.1.0.1.0 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Setting My Oracle Support credentials in Enterprise Manager (EM) Cloud Control 12c (Setup > Security > Preferred Credentials > Set MOS Credentials) fails with:

Unable to complete network operation against My Oracle Support. Please check network connectivity to Oracle Support Site.


Cause

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