EM 12c: Self Update: Download Agent software in Offline mode fails with "Internal Error: Import of update failed. Error: Error creating entity in local store" (Doc ID 1385611.1)

Last updated on APRIL 27, 2013

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.1.0 to 12.1.0.2.0 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Downloading Agent Software from Self Update in Offline mode using "emcli import_update" command as EM Administrator 'User1' (instead of SYSMAN) fails with below error:

./emcli import_update -omslocal -file=/tmp/p10392939_112000_Generic.zip
Internal Error: Import of update failed. Error: Error creating entity in local store


The log file shows the following errors:

[EMUI_11_54_30_/console/cli] ERROR ImportUpdateVerb.class logp.251 - Import of update failed. Error: Error creating entity in local store
 oracle.sysman.core.selfupdate.SelfUpdateException: Import of update failed.
 Error: Error creating entity in local store
      at  oracle.sysman.core.selfupdate.SelfUpdateArchiveHandler.processSar(SelfUpdateArchiveHandler.java:639)
      at  oracle.sysman.core.selfupdate.emcli.ImportUpdateVerb.execute(ImportUpdateVerb.java:167)

Caused by: oracle.sysman.core.selfupdate.localstore.LocalStoreException: Error creating entity in local store
at oracle.sysman.core.selfupdate.localstore.LocalStoreManager.createEntity(LocalStoreManager.java:273)
at oracle.sysman.core.selfupdate.InventoryManagerImpl.uploadArchives(InventoryManagerImpl.java:113)
at oracle.sysman.core.selfupdate.SelfUpdateArchiveHandler.processSar(SelfUpdateArchiveHandler.java:610)

Cause

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