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EM 12c, EM 13c: Enterprise Manager Cloud Control Agent is Blocked with Console Message: Agent is out-of-sync with repository. This most likely means Agent was reinstalled or recovered (Doc ID 1389227.1)

Last updated on JANUARY 22, 2019

Applies to:

Enterprise Manager Base Platform - Version and later
Information in this document applies to any platform.


From the Enterprise Manager (EM) 12c Agent home page in  EM 12c Cloud Control, the following error message is shown :

Agent is currently Blocked. It will not be able to upload any alerts or metric data to the Oracle Management Service(OMS) until it is unblocked manually. Please ensure that all issues related to Agent misconfiguration have been resolved before unblocking the Agent.


$ <AGENT_INSTANCE_HOME>/bin/emctl upload

Oracle Enterprise Manager 12c Cloud Control
Copyright (c) 1996, 2011 Oracle Corporation. All rights reserved.
EMD upload error:full upload has failed: uploadXMLFiles skipped :: OMS version not checked yet. If this issue persists check trace files for ping to OMS related errors. (OMS_DOWN)

$ <AGENT_INSTANCE_HOME>/bin/emctl pingOMS

An incident alert is observed for the same as follows :




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