Last updated on JANUARY 14, 2014
Applies to:Enterprise Manager Base Platform - Version 126.96.36.199.0 to 188.8.131.52.0 [Release 12.1]
Information in this document applies to any platform.
Downloading agent software with Enterprise Manager Cloud Control 12c fails:
Self Update -> Agent software -> Check Updates
gives the following error:
Checking for updates at EM Store
Error:ARU connection failed:0:IO Error: Status code: 403, Reason: Forbidden, HTML:You do not have the required access privilege to download this patch.
Also trying to download in offline mode from:
fails with the following error:
you do not have the required access privilege to download this patch.
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