"Internal error has occurred. Check the log file for details" Error is Reported When ASM or Cluster ASM Target is Highlighted from All Targets Page in EM Cloud Control 12c

(Doc ID 1391278.1)

Last updated on APRIL 17, 2012

Applies to:

Enterprise Manager for Oracle Database - Version 11.1.0.1 to 12.1.0.1.0 [Release 11.1 to 12.1]
Information in this document applies to any platform.

Symptoms

Using Enterprise Manager Cloud Control 12c to display the ASM or Cluster ASM target details results in the error:-

Internal error has occurred. Check the log file for details


This is done via:-

Targets/All Targets/ expand "Servers, Storage and Network"/ Click on "Cluster ASM"/Click on the Cluster ASM target name:-

For example:-








The <$Cloud_Control_Home>/gc_inst/em/EMGC_OMS1/sysman/log/emoms.trc shows:-

[EMUI_x_x_x_/console/database/osm/osmSitemap]
 ERROR svlt.PageHandler handleRequest.674 - java.lang.NullPointerException java.lang.NullPointerException
 at java.util.Vector.<init>(Vector.java:147)
 at oracle.sysman.emo.adm.osm.OsmInstance.getDGUsageDataSource (OsmInstance.java:546)
 at oracle.sysman.db.adm.osm.OsmSitemapController.setRequestAttributes (OsmSitemapController.java:616)
 at oracle.sysman.db.adm.BaseController.handleEvent   (BaseController.java:1272)
 at oracle.sysman.emSDK.svlt.PageHandler.handleRequest (PageHandler.java:584)
 at oracle.sysman.db.adm.RootController.handleRequest (RootController.java:248)
 at oracle.sysman.db.adm.BaseController.handleRequest (BaseController.java:1108)
 at oracle.sysman.db.adm.DBControllerResolver.handleRequest (DBControllerResolver.java:132)
 at oracle.sysman.emSDK.svlt.EMServlet.myDoGet(EMServlet.java:736)
 at oracle.sysman.emSDK.svlt.EMServlet.doGet(EMServlet.java:327)
 at oracle.sysman.eml.app.Console.doGet(Console.java:341)


This error means that it is not possible to view the home page of the ASM/Cluster ASM targets.

Cause

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