EM 12c: Enterprise Manager Cloud Control OMS Installation Fails At OMS Configuration Stage With 'Error: SEVERE: Exception occurred while configuring WebTier' Reported In omsca*.log (Doc ID 1391825.1)

Last updated on NOVEMBER 18, 2014

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.1.0 and later
Information in this document applies to any platform.

Symptoms

OMS Installation fails at OMS configuration.

From<OMS_Home>/cfgtoollogs/omsca/omsca_<timestamp>.log:
=================================
FINE: Got the Host URL as: null
Jan 3, 2012 4:43:35 PM oracle.sysman.omsca.adapter.wls.OMSWLSAdapter adapterConfigWebTier
SEVERE: Exception occurred while configuring WebTier:

java.lang.Exception: STOPPING_WEBTIER_FAILED

......
Jan 3, 2012 4:43:35 PM oracle.sysman.omsca.framework.OMSGenericAdapter configWebTier
SEVERE: OMSCA-ERR:Configuring WebTier failed. Check the trace file:/u01/app/oracle/product/12.1/oms/cfgtoollogs/omsca/omsca_20120103161954.log
..... 
=================================

Use Case 1

<OMS_HOME>/cfgtoollogs/omsca/WebTierConfig_timestamp.log shows: 
=================================
2012-01-03 16:42:02,864 [main] INFO util.WebTierUtil execCmd.407 - Running the command: /u01/app/oracle/product/12.1//gc_inst/WebTierIH1/bin/opmnctl stopall
    2012-01-03 16:42:03,306 [main] INFO util.WebTierUtil getProcessResult.467 - opmnctl cmd output: opmnctl stopall: error parsing /u01/app/oracle/product/12.1/gc_inst/WebTierIH1/config/OPMN/opmn/opmn.xml

    2012-01-03 16:42:03,309 [main] INFO util.WebTierUtil getProcessResult.475 - opmnctl cmd error: globalInitNLS: NLS boot file not found or invalid
    -- default linked-in boot block used
    XML parser init: character set initialization failed.

    2012-01-03 16:42:03,314 [main] INFO util.WebTierUtil getProcessResult.479 - opmnctl cmd exited with code 3
=================================

Use Case 2

<OMS_HOME>/cfgtoollogs/omsca/WebTierConfig_timestamp.log shows:
===========================
Command failed: Exception while registering the instance

    opmnctl registerinstance: failed.

    2014-02-20 22:14:46,121 [main] INFO  util.WebTierUtil getProcessResult.498 - opmnctl cmd error: Details are logged in /export/home/oracle/oms/MIDDLEWARE_HOME/gc_inst/WebTierIH1/diagnostics/logs/OPMN/opmn/provision.log

    2014-02-20 22:14:46,122 [main] INFO  util.WebTierUtil getProcessResult.502 - opmnctl cmd exited with code 206
=============================== 

Cause

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