Problem - High number of "no server response". Followed by a fast retransmision.

(Doc ID 1400582.1)

Last updated on NOVEMBER 03, 2016

Applies to:

APM - Application Performance Management - Version 6.5.2 to 12.1.0.0.0 [Release 6.5 to 12.1]
Information in this document applies to any platform.
Checked for relevance on 07-Nov-2013

Symptoms

There is a very high level of no server response reported in RUEI.
When analysing this in session diagnostics one would see:

  1. A request done by the client, with no server response.
  2. Within a few milliseconds the same request is done by the client with a valid response.

When analyzing this on a TCP level:


This analysis is done using a tcpdump analyzed in wireshark

RUEI is monitoring between the client and a SSL Offloader

Cause

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