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EM 12c: Enterprise Manager Cloud Control OMS Installation Fails With "Unable to connect to the database and validate whether it is a supported database due to one of the following reasons" (Doc ID 1404927.1)

Last updated on NOVEMBER 17, 2014

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.1.0 and later
Information in this document applies to any platform.

Symptoms

OMS installation fails after providing the repository database connection details with the following error:

ERROR:SQLException null Resultset
INFO: POPUP ERROR:ERROR:SQLException null Resultset
Unable to connect to the database and validate whether it is a supported database due to one of the following reasons:

(1) Incorrect credentials
(2) Listener may be down
(3) Database may be down

Check the credentials, the status of the listener and the database and retry.

Message on OUI:

Cause

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In this Document
Symptoms
Cause
Solution

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