EM 12c, EM 13c: Enterprise Manager Cloud Control Agent Installation on HP-UX Fails in Prerequisite Check Step (Doc ID 1405138.1)

Last updated on DECEMBER 03, 2015

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.1.0 and later
HP-UX Itanium

Symptoms

Deploying the EM Cloud Control Management Agent on a target HP-UX Server fails at a prerequisite check step

From the <OMS_HOME>/sysman/prov/agentpush/<timestamp>/prereqlogs/productprereq_logs/<serverName>/prereq<timestamp>.log, the following error is logged:

INFO: Checking Packages_agent
This is a prerequisite condition to test whether the minimum required packages are available on the system.
INFO: Expected result: B.11.31(0.0)
Actual Result: Not found
Check complete. The overall result of this check is: Failed <<<<

 

Performing check for Packages_agent
Are the required packages installed on the current operating system?
Expected result: B.11.31(0.0)
Actual Result: Not found
Check complete. The overall result of this check is: Failed <<<<

Check complete: Failed <<<<
Problem: Some required packages are missing.
Recommendation: You may actually have installed packages which have obsoleted
these, in which case you can successfully continue with the inst
all. If you have not, it is recommended that you do not continue.

Cause

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