The Enterprise Manager Cloud Control 12c Agent fails to start at reboot with /etc/init.d/gcstartup error "sudo: unknown user:" (Doc ID 1422192.1)

Last updated on OCTOBER 11, 2013

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.1.0 to 12.1.0.1.0 [Release 12.1]
Information in this document applies to any platform.
Checked for relevance on 14-Aug-2013

Symptoms

The 12.1.0.1 Agent was installed using the RPM method
The agent start and stop functions properly with emctl but it is not working on startup using /etc/init.d/gcstartup, showing this error:

[root@mltdbmc1n03 init.d]# /etc/init.d/gcstartup start
sudo exist
sudo: unknown user: aime1
[root@mltdbmc1n03 init.d]# /etc/init.d/gcstartup stop
sudo exist
sudo: unknown user: aime1

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms